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Research Interests

Professor Bassamboo's research interests lie in the areas of service systems, revenue management and information sharing. His current research involves designing flexible service systems with a focus on capacity planning and effects of parameter uncertainty. He is also studying credibility (or lack thereof) of information provided by a service provider or a retailer to its customers.

His research interests overall include: Applied probability and stochastic models; stochastic systems: performance analysis and optimal control; revenue management; operations management; Empricial Operations

Education/Academic qualification

Operations, Information and Technology, PhD, Stanford University

… → 2005

Statistics, MS, Stanford University

… → 2004

Mechanical Engineering, BTech, Indian Institute of Technology Gandhinagar

… → 2000

Research interests

  • Capacity management
  • Queuing systems
  • Service management

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