Professor Ibanez's research investigates how to improve performance by designing data-driven systems that lead individuals to make better decisions. In doing so, her research seeks to help individuals improve how they exercise discretion and increase their productivity. With a primary focus on healthcare, she collaborates with organizations to understand their work and to develop implementable solutions for relevant challenges. Combining operations management with economic theory and the psychology of decision-making, she analyzes large-scale field data to identify causal relationships that generate new scholarly insights regarding the connections between operational factors, decision-making, and performance.