• 22 Citations

Research output per year

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Personal profile

Research Interests

Professor Ibanez's research investigates how to improve performance by designing data-driven systems that lead individuals to make better decisions. In doing so, her research seeks to help individuals improve how they exercise discretion and increase their productivity. With a primary focus on healthcare, she collaborates with organizations to understand their work and to develop implementable solutions for relevant challenges. Combining operations management with economic theory and the psychology of decision-making, she analyzes large-scale field data to identify causal relationships that generate new scholarly insights regarding the connections between operational factors, decision-making, and performance.

Education/Academic qualification

Technology and Operations Management, DBA, Harvard Business School

… → 2018

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Research Output

  • 22 Citations
  • 2 Article
  • 1 Chapter

Behavioral empirics and field experiments

Ibanez, M. R. & Staats, B. R., Jan 1 2019, The Handbook of Behavioral Operations. wiley, p. 121-147 27 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

  • Discretionary task ordering: Queue management in radiological services

    Ibanez, M., Clark, J. R., Huckman, R. S. & Staats, B. R., Sep 2018, In : Management Science. 64, 9, p. 4389-4407 19 p.

    Research output: Contribution to journalArticle

  • 11 Scopus citations
  • 11 Scopus citations