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Personal profile

Research Interests

Applications of stochastic processes and queuing theory in the design and control of manufacturing, service operations and health care systems and supply chains.

Education/Academic qualification

Industrial Engineering, PhD, University of Toronto

… → 1997

Industrial and System Engineering, MS, Iran University of Science and Technology

… → 1989

Industrial and System Engineering, BS, Iran University of Science and Technology

… → 1986

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Grants

Research Output

Managing virtual appointments in chronic care

Bayram, A., Deo, S., Iravani, S. & Smilowitz, K., Jan 2 2020, In : IISE Transactions on Healthcare Systems Engineering. 10, 1, p. 1-17 17 p.

Research output: Contribution to journalArticle

  • Optimal control policies in service systems with limited information on the downstream stage

    Ansari, S., Iravani, S. M. R. & Shao, Q., Aug 2019, In : Naval Research Logistics. 66, 5, p. 367-392 26 p.

    Research output: Contribution to journalArticle

  • Insight into gender differences in higher education: Evidence from peer reviews in an introductory STEM course

    Lane, J. N., Ankenman, B. E. & Iravani, S. MR., Dec 1 2018, In : Service Science. 10, 4, p. 442-456 15 p.

    Research output: Contribution to journalReview article

  • Managing customer expectations and priorities in service systems

    Yu, Q., Allon, G., Bassamboo, A. & Iravani, S., Aug 2018, In : Management Science. 64, 8, p. 3942-3970 29 p.

    Research output: Contribution to journalArticle

  • 2 Scopus citations

    Workload Management in Telemedical Physician Triage and Other Knowledge-Based Service Systems

    Saghafian, S., Hopp, W. J., Iravani, S. MR., Cheng, Y. & Diermeier, D., 2018, In : Management Science.

    Research output: Contribution to journalArticle