TY - JOUR
T1 - A network-based discrete choice model for decision-based design
AU - Sha, Zhenghui
AU - Cui, Yaxin
AU - Xiao, Yinshuang
AU - Stathopoulos, Amanda
AU - Contractor, Noshir
AU - Fu, Yan
AU - Chen, Wei
N1 - Funding Information:
The authors acknowledge the financial support from NSF-CMMI-2005661 and 2203080, the Ford-Northwestern Alliance Project and the Vice Chancellor for Research and Innovation Seed Grant from the University of Arkansas. Partial financial support was provided to Stathopoulos from NSF-CAREER-1847537. 1
Publisher Copyright:
© The Author(s), 2023. Published by Cambridge University Press.
PY - 2023/3/24
Y1 - 2023/3/24
N2 - Customer preference modelling has been widely used to aid engineering design decisions on the selection and configuration of design attributes. Recently, network analysis approaches, such as the exponential random graph model (ERGM), have been increasingly used in this field. While the ERGM-based approach has the new capability of modelling the effects of interactions and interdependencies (e.g., social relationships among customers) on customers' decisions via network structures (e.g., using triangles to model peer influence), existing research can only model customers' consideration decisions, and it cannot predict individual customer's choices, as what the traditional utility-based discrete choice models (DCMs) do. However, the ability to make choice predictions is essential to predicting market demand, which forms the basis of decision-based design (DBD). This paper fills this gap by developing a novel ERGM-based approach for choice prediction. This is the first time that a network-based model can explicitly compute the probability of an alternative being chosen from a choice set. Using a large-scale customer-revealed choice database, this research studies the customer preferences estimated from the ERGM-based choice models with and without network structures and evaluates their predictive performance of market demand, benchmarking the multinomial logit (MNL) model, a traditional DCM. The results show that the proposed ERGM-based choice modelling achieves higher accuracy in predicting both individual choice behaviours and market share ranking than the MNL model, which is mathematically equivalent to ERGM when no network structures are included. The insights obtained from this study further extend the DBD framework by allowing explicit modelling of interactions among entities (i.e., customers and products) using network representations.
AB - Customer preference modelling has been widely used to aid engineering design decisions on the selection and configuration of design attributes. Recently, network analysis approaches, such as the exponential random graph model (ERGM), have been increasingly used in this field. While the ERGM-based approach has the new capability of modelling the effects of interactions and interdependencies (e.g., social relationships among customers) on customers' decisions via network structures (e.g., using triangles to model peer influence), existing research can only model customers' consideration decisions, and it cannot predict individual customer's choices, as what the traditional utility-based discrete choice models (DCMs) do. However, the ability to make choice predictions is essential to predicting market demand, which forms the basis of decision-based design (DBD). This paper fills this gap by developing a novel ERGM-based approach for choice prediction. This is the first time that a network-based model can explicitly compute the probability of an alternative being chosen from a choice set. Using a large-scale customer-revealed choice database, this research studies the customer preferences estimated from the ERGM-based choice models with and without network structures and evaluates their predictive performance of market demand, benchmarking the multinomial logit (MNL) model, a traditional DCM. The results show that the proposed ERGM-based choice modelling achieves higher accuracy in predicting both individual choice behaviours and market share ranking than the MNL model, which is mathematically equivalent to ERGM when no network structures are included. The insights obtained from this study further extend the DBD framework by allowing explicit modelling of interactions among entities (i.e., customers and products) using network representations.
KW - customer preference modelling
KW - decision-based design
KW - exponential random graph model
KW - multinomial logit model
UR - http://www.scopus.com/inward/record.url?scp=85151489735&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85151489735&partnerID=8YFLogxK
U2 - 10.1017/dsj.2023.4
DO - 10.1017/dsj.2023.4
M3 - Article
AN - SCOPUS:85151489735
SN - 2053-4701
VL - 9
JO - Design Science
JF - Design Science
M1 - e7
ER -