A randomized trial comparing telemedicine case management with usual care in older, ethnically diverse, medically underserved patients with diabetes mellitus

Steven Shea*, Ruth S. Weinstock, Justin Starren, Jeanne Teresi, Walter Palmas, Lesley Field, Philip Morin, Robin Goland, Roberto E. Izquierdo, L. Thomas Wolff, Mohammed Ashraf, Charlyn Hilliman, Stephanie Silver, Suzanne Meyer, Douglas Holmes, Eva Petkova, Linnea Capps, Rafael A. Lantigua

*Corresponding author for this work

Research output: Contribution to journalArticle

215 Scopus citations

Abstract

Background: Telemedicine is a promising but largely unproven technology for providing case management services to patients with chronic conditions who experience barriers to access to care or a high burden of illness. Methods: The authors conducted a randomized, controlled trial comparing telemedicine case management to usual care, with blinding of those obtaining outcome data, in 1,665 Medicare recipients with diabetes, aged 55 years or greater, and living in federally designated medically underserved areas of New York State. The primary endpoints were HgbA1c, blood pressure, and low-density lipoprotein (LDL) cholesterol levels. Results: In the intervention group (n = 844), mean HgbA1c improved over one year from 7.35% to 6.97% and from 8.35% to 7.42% in the subgroup with baseline HgbA1c ≥7% (n = 353). In the usual care group (n = 821) mean HgbA1c improved over one year from 7.42% to 7.17%. Adjusted net reductions (one-year minus baseline mean values in each group, compared between groups) favoring the intervention were as follows: HgbA1c, 0.18% (p = 0.006), systolic and diastolic blood pressure, 3.4 (p = 0.001) and 1.9 mm Hg (p < 0.001), and LDL cholesterol, 9.5 mg/dL (p < 0.001). In the subgroup with baseline HgbA1c ≥7%, net adjusted reduction in HgbA1c favoring the intervention group was 0.32% (p = 0.002). Mean LDL cholesterol level in the intervention group at one year was 95.7 mg/dL. The intervention effects were similar in magnitude in the subgroups living in New York City and upstate New York. Conclusion: Telemedicine case management improved glycemic control, blood pressure levels, and total and LDL cholesterol levels at one year of follow-up.

Original languageEnglish (US)
Pages (from-to)40-51
Number of pages12
JournalJournal of the American Medical Informatics Association
Volume13
Issue number1
DOIs
StatePublished - Jan 2006

ASJC Scopus subject areas

  • Health Informatics

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    Shea, S., Weinstock, R. S., Starren, J., Teresi, J., Palmas, W., Field, L., Morin, P., Goland, R., Izquierdo, R. E., Wolff, L. T., Ashraf, M., Hilliman, C., Silver, S., Meyer, S., Holmes, D., Petkova, E., Capps, L., & Lantigua, R. A. (2006). A randomized trial comparing telemedicine case management with usual care in older, ethnically diverse, medically underserved patients with diabetes mellitus. Journal of the American Medical Informatics Association, 13(1), 40-51. https://doi.org/10.1197/jamia.M1917