Abstract
This investigation focused on the effects of experimental interviewing procedures, which were developed in face-to-face interviews, on reporting in telephone contacts. Respondents in a national RDD sample (N=1,1054) were randomly assigned to be interviewed with one of two experimental procedures, or a control technique. The experimental procedures involved two different combinations of three interviewing techniques which had been found to be effective in personal interviewing studies-commitment, instructions, and feedback. The techniques are designed to better inform respondents about reporting tasks and to motivate them to perform the tasks well. The findings suggest that the experimental procedures can improve reporting in telephone interview, although the effects in this study were not as strong as we expected. This research may be seen as a beginning step in the development of optimal telephone interviewing procedures.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 250-269 |
| Number of pages | 20 |
| Journal | Public Opinion Quarterly |
| Volume | 46 |
| Issue number | 2 |
| DOIs | |
| State | Published - Jun 1982 |
Funding
Peter V. Miller and Charles F. Cannell are members of the Survey Research Center, Institute for Social Research and Department of Communication, The University of Michigan. Others having major responsibility for this research include Marianne Berry, James Lepkowski, M. Lou Magilavy, and Nancy Mathiowetz. This paper is based on work supported by the National Science Foundation, Grant No. SOC-07287. The findings and conclusions are those of the authors and do not necessarily reflect the views of the foundation.
ASJC Scopus subject areas
- Communication
- History
- Sociology and Political Science
- General Social Sciences
- History and Philosophy of Science