A time for reliability - The growing importance of being always on

Zachary S. Bischof, Fabian E Bustamante

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

When a new technology reaches the market, we typically focus on the want or need that it can fulfill. As the technology becomes a commodity and its market matures, reliability often become a key differentiating factor between competing products. We posit that as broadband capacities continue to improve and users migrate to over-the-Internet services, such as on-demand video and voice-over-IP services, we will see this common pattern emerge for broadband services. In this poster, we present the first study of reliability in broadband networks. Using data collected from residential gateways (via FCC/SamKnows), we study the availability and reliability of fixed-line broadband services across the US. Using natural experiments, we look at the impact of increased network downtime on user network demand. We use traditional metrics (e.g. failure rate, MTBF, MTTR) to quantify broadband services, as well as each ISP's configured DNS. Since the impact of a network outage will depend on when it occurred (e.g. time of day), we compare ISP services by the annual average number of bytes lost, based on typical user demand during periods of network downtime.

Original languageEnglish (US)
Title of host publicationSIGCOMM 2014 - Proceedings of the 2014 ACM Conference on Special Interest Group on Data Communication
PublisherAssociation for Computing Machinery
Pages131-132
Number of pages2
ISBN (Print)9781450328364
DOIs
StatePublished - 2014
Event2014 ACM Conference on Special Interest Group on Data Communication, SIGCOMM 2014 - Chicago, IL, United States
Duration: Aug 17 2014Aug 22 2014

Publication series

NameSIGCOMM 2014 - Proceedings of the 2014 ACM Conference on Special Interest Group on Data Communication

Other

Other2014 ACM Conference on Special Interest Group on Data Communication, SIGCOMM 2014
Country/TerritoryUnited States
CityChicago, IL
Period8/17/148/22/14

Keywords

  • access link reliability
  • broadband access networks

ASJC Scopus subject areas

  • Computer Science Applications

Fingerprint

Dive into the research topics of 'A time for reliability - The growing importance of being always on'. Together they form a unique fingerprint.

Cite this