Abstract
Older adults are increasingly acting as caregivers, given population aging and pervasive caregiver shortages. Meanwhile, gig-economy-based carework platforms have also become popular. As older adults are one of the fastest-growing groups of informal caregivers and technology users in the past decade, we conducted an online survey among older adults residing in the US (N = 193) about how they use these platforms to manage their caregiving tasks. We identified factors related to their frequency of using caregiving help and their intention to continue using caregiving help via carework platforms. We also reported how and why older adults use these platforms, their main concerns and needs related to these platforms, and their most significant positive and negative experiences. Our findings contribute to a foundational understanding of how older caregivers use carework platforms and how such platforms could be better designed to suit the needs and wants of older caregivers.
| Original language | English (US) |
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| Title of host publication | CHI 2023 - Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems |
| Publisher | Association for Computing Machinery |
| ISBN (Electronic) | 9781450394215 |
| DOIs | |
| State | Published - Apr 19 2023 |
| Event | 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023 - Hamburg, Germany Duration: Apr 23 2023 → Apr 28 2023 |
Publication series
| Name | Conference on Human Factors in Computing Systems - Proceedings |
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Conference
| Conference | 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023 |
|---|---|
| Country/Territory | Germany |
| City | Hamburg |
| Period | 4/23/23 → 4/28/23 |
Funding
This work was supported by NSF Grant IIS-2052424.
Keywords
- Caregiving
- Carework platform
- Gig Economy
- Health
- Older Adults
- Well-being
ASJC Scopus subject areas
- Software
- Human-Computer Interaction
- Computer Graphics and Computer-Aided Design