Approaches to verbal persuasion in intelligent user interfaces

Marco Guerini; Oliviero Stock; Massimo Zancanaro; Daniel J. O’Keefe; Irene Mazzotta; Fiorella de Rosis; Isabella Poggi; Meiyii Y. Lim; Ruth Aylett

doi:10.1007/978-3-642-15184-2_29

Approaches to verbal persuasion in intelligent user interfaces

Marco Guerini^*, Oliviero Stock, Massimo Zancanaro, Daniel J. O’Keefe, Irene Mazzotta, Fiorella de Rosis, Isabella Poggi, Meiyii Y. Lim, Ruth Aylett

^*Corresponding author for this work

Communication Studies

Research output: Chapter in Book/Report/Conference proceeding › Chapter

11 Scopus citations

Abstract

People tend to treat computers as social actors, even if these are usually designed as mere tools. This forces computers to play a social role without having the social skills to be successful (Reeves and Nass, 1996).

Original language	English (US)
Title of host publication	Cognitive Technologies
Publisher	Springer Verlag
Pages	559-584
Number of pages	26
Edition	9783642151835
DOIs	https://doi.org/10.1007/978-3-642-15184-2_29
State	Published - 2011

Publication series

Name	Cognitive Technologies
Number	9783642151835
ISSN (Print)	1611-2482

ASJC Scopus subject areas

Software
Artificial Intelligence

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10.1007/978-3-642-15184-2_29

Cite this

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title = "Approaches to verbal persuasion in intelligent user interfaces",

abstract = "People tend to treat computers as social actors, even if these are usually designed as mere tools. This forces computers to play a social role without having the social skills to be successful (Reeves and Nass, 1996).",

author = "Marco Guerini and Oliviero Stock and Massimo Zancanaro and O{\textquoteright}Keefe, {Daniel J.} and Irene Mazzotta and {de Rosis}, Fiorella and Isabella Poggi and Lim, {Meiyii Y.} and Ruth Aylett",

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AU - Guerini, Marco

AU - Stock, Oliviero

AU - Zancanaro, Massimo

AU - O’Keefe, Daniel J.

AU - Mazzotta, Irene

AU - de Rosis, Fiorella

AU - Poggi, Isabella

AU - Lim, Meiyii Y.

AU - Aylett, Ruth

PY - 2011

Y1 - 2011

N2 - People tend to treat computers as social actors, even if these are usually designed as mere tools. This forces computers to play a social role without having the social skills to be successful (Reeves and Nass, 1996).

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Approaches to verbal persuasion in intelligent user interfaces

Abstract

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ASJC Scopus subject areas

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