Asking questions: information needs in a surgical intensive care unit.

Madhu C. Reddy*, Wanda Pratt, Paul Dourish, Michael Shabot

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

34 Scopus citations


Even in the information-rich environment of hospitals, health-care providers face challenges in addressing their various information needs. Through a study of a patient-care team in a tertiary care Surgical Intensive Care Unit (SICU), we expanded our understanding of health-care providers' information needs in two important ways. First, the study focused on a patient-care team instead of individual health-care providers. Second, information needs were examined in a particular organizational setting, the SICU, which had not been previously studied. We found that organizational information was extremely important to SICU team members. Furthermore, the first resource that team members utilized was not electronic or paper but rather human: another team member.

Original languageEnglish (US)
Pages (from-to)647-651
Number of pages5
JournalProceedings / AMIA ... Annual Symposium. AMIA Symposium
StatePublished - Jan 1 2002

ASJC Scopus subject areas

  • General Medicine


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