TY - JOUR
T1 - Assessing Hospital-Based Wellness Services using an Outcome Measurement System
AU - Gibbs, James
AU - Kattapong, Kristienne
AU - St John, Julie
AU - Kushner, Robert F.
PY - 2002/1
Y1 - 2002/1
N2 - This article describes the process and results of an effort to develop an outcome measurement system for evaluating and improving hospital-based wellness programs and services. The authors defined a set of outcome measures for each of the wellness programs and services offered by the hospital and piloted health-related outcome and patient satisfaction measures in the following four different types of programs: (a) a disease screening program (osteoporosis), (b) an educational program (diabetes), (c) an instructional participatory program (yoga and tai chi), and (d) a behavioral intervention program (group weight loss). These programs were chosen to represent the array of wellness programs and services available at the hospital. Results are reported for each pilot test, and recommendations are offered for dealing with issues and challenges encountered in developing a system for measuring wellness program performance.
AB - This article describes the process and results of an effort to develop an outcome measurement system for evaluating and improving hospital-based wellness programs and services. The authors defined a set of outcome measures for each of the wellness programs and services offered by the hospital and piloted health-related outcome and patient satisfaction measures in the following four different types of programs: (a) a disease screening program (osteoporosis), (b) an educational program (diabetes), (c) an instructional participatory program (yoga and tai chi), and (d) a behavioral intervention program (group weight loss). These programs were chosen to represent the array of wellness programs and services available at the hospital. Results are reported for each pilot test, and recommendations are offered for dealing with issues and challenges encountered in developing a system for measuring wellness program performance.
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U2 - 10.1177/152483990200300108
DO - 10.1177/152483990200300108
M3 - Article
AN - SCOPUS:84992784262
SN - 1524-8399
VL - 3
SP - 60
EP - 75
JO - Health Promotion Practice
JF - Health Promotion Practice
IS - 1
ER -