TY - GEN
T1 - Back and forth, back and forth
T2 - 2013 2nd ACM Conference on Computer Supported Cooperative Work, CSCW 2013
AU - Scissors, Lauren E.
AU - Gergle, Darren
PY - 2013
Y1 - 2013
N2 - This work explores the act of channel switching, or switching between forms of face-to-face (FtF) and mediated communication (e.g., text messaging, instant messaging) during romantic couple conflict. Interviews were conducted with 24 individuals currently involved in a non-cohabitating romantic dating relationship of 3 months or longer. Results revealed that many patterns of channel switching are used during conflict, including switches from mediated to FtF communication and from FtF to mediated communication. In addition, participants had a number of interpersonal motivations for initiating a channel switch, including avoiding conflict escalation, managing one's emotions, and attempting to reach a resolution. Theoretical and design implications are discussed.
AB - This work explores the act of channel switching, or switching between forms of face-to-face (FtF) and mediated communication (e.g., text messaging, instant messaging) during romantic couple conflict. Interviews were conducted with 24 individuals currently involved in a non-cohabitating romantic dating relationship of 3 months or longer. Results revealed that many patterns of channel switching are used during conflict, including switches from mediated to FtF communication and from FtF to mediated communication. In addition, participants had a number of interpersonal motivations for initiating a channel switch, including avoiding conflict escalation, managing one's emotions, and attempting to reach a resolution. Theoretical and design implications are discussed.
KW - Channel switching
KW - Computer-mediated communication (CMC)
KW - Conflict
KW - Romantic relationships
UR - http://www.scopus.com/inward/record.url?scp=84874821469&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84874821469&partnerID=8YFLogxK
U2 - 10.1145/2441776.2441804
DO - 10.1145/2441776.2441804
M3 - Conference contribution
AN - SCOPUS:84874821469
SN - 9781450313315
T3 - Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
SP - 237
EP - 247
BT - CSCW 2013 - Proceedings of the 2013 ACM Conference on Computer Supported Cooperative Work
Y2 - 23 February 2013 through 27 February 2013
ER -