Beyond Numbers: An Ambiguity–Accessibility–Applicability Framework to Explain the Attraction Effect

Sharlene He*, Brian Sternthal

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

5 Scopus citations

Abstract

The attraction effect (AE) occurs when the addition of an inferior alternative (i.e., a decoy) to a choice set increases the choice share of the alternative to which it is most similar (i.e., a target), a phenomenon that violates the regularity principle. The AE occurs reliably when the attribute values are represented numerically, but not when the stimuli are perceptual. Such conceptual replication failures indicate a lack of clarity about the mechanisms that produce the AE. The present research develops a framework—the 3A framework—that specifies the distinct functions of ambiguity, accessibility, and applicability in the choice process. These factors, and their attendant mechanisms, explain when and why the AE emerges. They also specify conditions under which the AE is attenuated. Seven main experiments and four supplementary experiments examine when and why the AE emerges with perceptual stimuli, provide support for the 3A framework, and offer insights about how to produce the AE in choice contexts involving perceptual stimuli.

Original languageEnglish (US)
Pages (from-to)211-232
Number of pages22
JournalJournal of Consumer Research
Volume50
Issue number1
DOIs
StatePublished - Jun 1 2023

Funding

The authors would like to thank David Gal for providing comments on an earlier draft of the article. Funding for the experiments was provided by the John Molson School of Business and the Kellogg School of Management. are included in the accompanying the online version of this article.

Keywords

  • asymmetric dominance
  • attraction effect
  • perceptual stimuli
  • regularity

ASJC Scopus subject areas

  • Business and International Management
  • Anthropology
  • Arts and Humanities (miscellaneous)
  • Economics and Econometrics
  • Marketing

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