BEYOND THE COMPANY LINE: STUDYING WORKPLACE INEQUALITIES ETHNOGRAPHICALLY

Lauren A. Rivera*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

While scholars have demonstrated persistent demographic inequalities in hiring, performance evaluations, and compensation decisions, many of the mechanisms driving these effects remain less clear. Qualitative research methods, including ethnographic approaches, are uniquely poised to fill this gap because they can illuminate how workplace inequalities are produced and reproduced on the ground. But studying workplace inequalities qualitatively also poses specific methodological challenges and considerations. In this essay, I discuss common issues researchers face when studying workplace inequalities ethnographically, including barriers in gaining access to sensitive organizational processes, building sufficient trust and rapport to move beyond official narratives of organizational practice (‘the company line’), and managing the emotional and psychological burden of discovering what lies beyond that line. I discuss potential strategies for navigating these challenges.

Original languageEnglish (US)
Title of host publicationResearch in the Sociology of Work
PublisherEmerald Publishing
Pages183-195
Number of pages13
DOIs
StatePublished - Dec 12 2023

Publication series

NameResearch in the Sociology of Work
Volume35
ISSN (Print)0277-2833

Keywords

  • Qualitative methods
  • discrimination
  • ethnography
  • organizations
  • sensitive research topics
  • workplace inequalities

ASJC Scopus subject areas

  • Sociology and Political Science

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