Building knowledge of health care as a system.

P. B. Batalden*, J. J. Mohr

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

35 Scopus citations


A system is a functionally related group of interacting, interrelated, or interdependent elements forming a complex whole with a common aim. This article presents a method--a 10-step exercise--for building knowledge of the elements of an interdependent system of health care. Those who seek to improve the work of a system can use this exercise for designing and relating new improvement efforts to the general work of the organization.

Original languageEnglish (US)
Pages (from-to)1-12
Number of pages12
JournalQuality management in health care
Issue number3
StatePublished - Jan 1 1997

ASJC Scopus subject areas

  • Leadership and Management
  • Health(social science)
  • Health Policy
  • Care Planning


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