Cancer navigation: Opportunities and challenges for facilitating the breast cancer journey

Maia Jacobs, James Clawson, Elizabeth D. Mynatt

Research output: Chapter in Book/Report/Conference proceedingConference contribution

22 Scopus citations

Abstract

Cancer navigation programs help patients overcome emotional, financial, and logistical challenges not typically addressed by the medical system. In this paper, we provide a detailed description of a rural cancer navigation organization, specifically detailing the roles collaboration and technology play in supporting navigation work. Examining navigation from a CSCW perspective, we see that navigation is a collaborative care system requiring coordination with patients, providers, and other navigators. Our study reveals a number of design opportunities for supporting navigation in the areas of resource monitoring, knowledge transfer, case management, long term navigation, and development of best practices. Supporting cancer navigation will be a critical step towards improving the healthcare experience for cancer patients.

Original languageEnglish (US)
Title of host publicationCSCW 2014 - Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing
PublisherAssociation for Computing Machinery
Pages1467-1478
Number of pages12
ISBN (Print)9781450325400
DOIs
StatePublished - 2014
Externally publishedYes
Event17th ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2014 - Baltimore, MD, United States
Duration: Feb 15 2014Feb 19 2014

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Other

Other17th ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2014
CountryUnited States
CityBaltimore, MD
Period2/15/142/19/14

Keywords

  • Cancer
  • Healthcare
  • Implications for design
  • Navigation

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Networks and Communications

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