Collaborative information behavior: Exploring collaboration and coordination during information seeking and retrieval activities

Madhu C. Reddy, Bernard J. Jansen, Patricia R. Spence

Research output: Chapter in Book/Report/Conference proceedingChapter

14 Scopus citations

Abstract

Collaborative information behavior is an important and growing area of research in the field of information behavior. Although collaboration is a key component of work in organizational and other settings, most research has primarily focused on individual information behavior and not the collaborative aspects of information behavior. Consequently, there is a pressing need to understand both the conceptual features of this type of behavior and the technical approaches to support these collaborative activities. In this chapter, the authors describe current research in this area and what we are learning about collaboration and coordination during these activities. In particular, the authors present details of ethnographic field studies that are starting to uncover the characteristics of collaborative information behavior. They also discuss a preliminary collaborative information behavior model and some technical explorations that they are conducting in this space.

Original languageEnglish (US)
Title of host publicationCollaborative Information Behavior
Subtitle of host publicationUser Engagement and Communication Sharing
PublisherIGI Global
Pages73-88
Number of pages16
ISBN (Print)9781615207978
DOIs
StatePublished - Dec 1 2010

ASJC Scopus subject areas

  • Social Sciences(all)

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    Reddy, M. C., Jansen, B. J., & Spence, P. R. (2010). Collaborative information behavior: Exploring collaboration and coordination during information seeking and retrieval activities. In Collaborative Information Behavior: User Engagement and Communication Sharing (pp. 73-88). IGI Global. https://doi.org/10.4018/978-1-61520-797-8.ch005