Community health center patients’ response to and beliefs about outreach promoting clinical preventive services

Tiffany Brown, Ji Young Lee, Timothy Long, Shreya Shah, Thomas Sanchez, Stephen D. Persell*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

We sought community health center (CHC) patients’ feedback regarding an outreach intervention promoting primary prevention of cardiovascular disease to patients at increased risk. We performed a telephone survey that assessed whether patients recalled receiving the intervention, what actions occurred in response to the intervention, and patient attitudes regarding receipt of preventive service messages from their CHC. Participants (n = 80) were 89% male, and 59% were black. Among the 88% of respondents who reported a healthcare visit, 84% reported a discussion about cholesterol or heart disease risk with their provider, of these 44% reported a statin was recommended and 89% reported currently taking it. Participants reported high acceptability of receiving preventive service messages, but were less likely to agree that they wanted to receive preventive service messages via text or email compared to other modes of contact. Our results show that outreach programs to promote indicated preventive services were viewed positively by this patient group. We also identified areas where the CVD prevention program may have lost effectiveness.

Original languageEnglish (US)
Pages (from-to)71
Number of pages1
JournalPreventive Medicine Reports
Volume5
DOIs
StatePublished - Mar 1 2017

Keywords

  • Cardiovascular disease
  • Patient outreach
  • Primary prevention

ASJC Scopus subject areas

  • Health Informatics
  • Public Health, Environmental and Occupational Health

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