Comparative advertising and in-store displays

Greg Shaffer*, Florian Zettelmeyer

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

14 Scopus citations

Abstract

Manufacturers often have a choice of whether to advertise something positive about their own products without mentioning their rivals' products (a noncomparative ad) or whether to portray their rivals negatively in addition to promoting their own products (a comparative ad). In this paper we ask: First, if a manufacturer in a distribution channel can choose between a comparative ad and a noncomparative ad, all else being equal, which should it choose? Second, under what conditions would a manufacturer want to reinforce its advertising message at the point of sale with in-store displays, and when should the retailer allow the displays? Third, how does the possibility of in-store displays influence the manufacturer's choice of ad content? We find that a manufacturer will prefer to run comparative ads over noncomparative ads for advertising that is un targeted or that appeals primarily to the manufacturer's core consumers, and run noncomparative ads over comparative ads for advertising that appeals primarily to the rival's core consumers. We also find that in-store displays will be optimal for the manufacturer and its retailers if and only if they increase the overall joint profit of the retailer the manufacturer, and its rival. Finally, we find that the possibility of offering in-store displays increases a manufacturer's incentive to run noncomparative ads. However, some comparative ads may be so attractive to the manufacturer that it will run them with or without retailer help. Our paper is the first to introduce a channel-based explanation for why manufacturers may or may not want to engage in comparative advertising.

Original languageEnglish (US)
Pages (from-to)1144-1156
Number of pages13
JournalMarketing Science
Volume28
Issue number6
DOIs
StatePublished - Nov 2009

Keywords

  • Channel coordination
  • Comparative advertising
  • Distribution channel
  • Game theory

ASJC Scopus subject areas

  • Business and International Management
  • Marketing

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