Contextual factors in the success of reduced-load work arrangements among managers and professionals

The purpose of this study was to consider the role of contextual factors, particularly those related to HR policies and practices, in the success of eighty-two professionals and managers working on a reduced-load basis. Results revealed agreement among senior managers, coworkers, direct reports, and reduced-load managers and professionals themselves that the alternative work arrangements were successful. The key factors seen as facilitating success included individual characteristics and behaviors as well as contextual factors related to job content, work group, organizational culture, and human-resource policies and practices.