Crowd pleasers: media characters in food company websites and apps for children

Purpose: Social cognitive theory suggests that children may have more favorable attitudes toward food products promoted by media characters who are similar to them, in terms of factors such as age, gender and race-ethnicity. This paper aims to profile the characters in food and beverage websites and apps for children and examine whether the healthfulness of promoted products varies as a function of character background. Design/methodology/approach: This study includes two parallel content analyses focused on websites and apps that were produced by America’s top selling food and beverage companies. Findings: There were very few child-targeted websites and apps, but those that existed were replete with media characters. These websites/apps tended to feature media characters with diverse gender, age and racial–ethnic backgrounds. However, marketing featuring adult and male characters promoted particularly unhealthy foods. Social implications: American food companies, many of whom signed voluntary self-regulatory pledges through the Children’s Food and Beverage Advertising Initiative, should make a more concerted effort to refrain from featuring appealing media characters in child-directed new media marketing. Whether conscious or not, it seems as if food marketers may be leveraging characters to appeal to a wide audience of children of varied demographic backgrounds. Originality/value: To the best of the authors’ knowledge, this manuscript is the only research to focus specifically on the demographic profiles (i.e. gender, age and race-ethnicity) of characters in food websites and the nutritional quality of the products they promote. It is also the first to systematically examine media characters in food apps in any capacity.