@inproceedings{26122deed02a4e2cb82d7b3f459588b0,
title = "Designing for emotionalwell-being: Integrating persuasion and customization into mental health technologies",
abstract = "A growing body of work has emphasized the need for customizability and fexibility in mobile health technologies to support user autonomy. However, customization may be burdensome for people with motivational and cognitive challenges, such as those with mental illnesses, and the optimal level and type of customizability are unclear. Based on 32 interviews with people who experience symptoms of depression and anxiety, we examine how individuals use and customize mental health apps to manage their symptoms. Our fndings suggest that participants' engagement with the apps is afected by their level of energy and motivation, depending on the severity of symptoms. Customization is deemed desirable when the required user efort does not exceed users' mental and motivational capacity and when ample resources are available. We discuss how customizable systems can increase autonomy without overburdening users in the context of mental health.",
keywords = "Behavior change, Customization, Ethics, Mental health, Mhealth, Mobile apps, Persuasion",
author = "Renwen Zhang and Ringland, {Kathryn E.} and Melina Paan and Mohr, {David C.} and Madhu Reddy",
note = "Funding Information: The authors would like to thank the individuals who participated in this study. We also thank the anonymous reviewers for their valuable feedback. This work was supported by the United States National Institute of Mental Health under grants R01MH100482 and T32MH115882. The content is solely the responsibility of the authors and does not necessarily represent the ofcial views of the National Institutes of Health. Publisher Copyright: {\textcopyright} 2021 ACM.; 2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths, CHI 2021 ; Conference date: 08-05-2021 Through 13-05-2021",
year = "2021",
month = may,
day = "6",
doi = "10.1145/3411764.3445771",
language = "English (US)",
series = "Conference on Human Factors in Computing Systems - Proceedings",
publisher = "Association for Computing Machinery",
booktitle = "CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems",
}
