Effects of conflict management strategies on perceptions of intragroup conflict

Leslie A. DeChurch*, Katherine L. Hamilton, Craig Haas

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

39 Scopus citations

Abstract

Although conflict over ideas is thought to be beneficial to task performing groups, research documents a strong interrelation between idea-based task conflict and emotionally laden relationship conflict. The current study posits the manner in which task conflicts are managed influences subsequent relationship conflict. Two hundred seventy participants formed dyads to discuss a task issue. The conflict management strategy of one member was manipulated to examine the resulting level of relationship conflict perceived by the partner. The level of relationship conflict after the meeting was significantly impacted by the management style used during the meeting: competing produced the most, and collaborating the least, relationship conflict. Findings suggest competing to resolve task-based differences may be particularly harmful by generating relationship conflict.

Original languageEnglish (US)
Pages (from-to)66-78
Number of pages13
JournalGroup Dynamics
Volume11
Issue number1
DOIs
StatePublished - Mar 2007

Keywords

  • Conflict management
  • Group
  • Relationship conflict
  • Team

ASJC Scopus subject areas

  • Social Psychology
  • Applied Psychology

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