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Electronically-mediated dispute resolution and e-commerce
Janice Nadler
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Corresponding author for this work
Northwestern University School of Law
Research output
:
Contribution to journal
›
Article
›
peer-review
15
Scopus citations
Overview
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Dive into the research topics of 'Electronically-mediated dispute resolution and e-commerce'. Together they form a unique fingerprint.
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Social Sciences
e-Commerce
40%
Internet
20%
Transaction
20%
Commerce
20%
Trustworthiness
20%
Process
20%
Consumers
20%
Fear
20%
Neutrality
10%
Media Communication
10%
Service Industries
10%
Escalation
10%
Environment
10%
Problem
10%
Decision
10%
Acceptance
10%
Procedure
10%
INIS
resolution
60%
commerce
30%
business
20%
internet
20%
volume
10%
environment
10%
signals
10%
Economics, Econometrics and Finance
Dispute Resolution
100%
Merchants
10%
Market Concentration
10%
Psychology
Attribution
20%
Negative Emotion
10%
Building Rapport
10%