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Electronically-mediated dispute resolution and e-commerce
Janice Nadler
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Corresponding author for this work
Northwestern University School of Law
Research output
:
Contribution to journal
›
Article
›
peer-review
8
Scopus citations
Overview
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Social Sciences
Acceptance
10%
Commerce
20%
Consumers
20%
Decision
10%
e-Commerce
40%
Environment
10%
Escalation
10%
Fear
20%
Internet
20%
Media Communication
10%
Neutrality
10%
Problem
10%
Procedure
10%
Process
20%
Service Industries
10%
Transaction
20%
Trustworthiness
20%
INIS
business
20%
commerce
30%
environment
10%
internet
20%
resolution
60%
signals
10%
volume
10%
Economics, Econometrics and Finance
Dispute Resolution
100%
Market Concentration
10%
Merchants
10%
Psychology
Attribution
20%
Building Rapport
10%
Negative Emotion
10%