Evolutionary development of decision support systems: Important issues for early phases of design

Vtcki L. Sauter, Joseph L Schofer

Research output: Contribution to journalArticlepeer-review

8 Scopus citations

Abstract

It has long been recognized that decision support systems (DSS) should be developed using an evolutionary approach by which users are provided with prototypical systems so that they can respond to specific design characteristics. While this approach generally works well in practice, there remains the problem of where to begin, especially if the designer does not have much experience. Based on limited field studies, we find that preferences for information, both in terms of the content and the format of the data, vary with decision focus (tactical vs. strategic), environmental stability, and, in some cases, experience. These results suggest that, if it is possible to determine the context and decision-maker attributes, it is possible to have a clearer notion of what information to include in the decision support system.

Original languageEnglish (US)
JournalJournal of Management Information Systems
Volume4
Issue number3
StatePublished - Dec 1 1987

Keywords

  • Decision support systems
  • Evolutionary systems development
  • Prototyping

ASJC Scopus subject areas

  • Management Information Systems
  • Computer Science Applications
  • Management Science and Operations Research
  • Information Systems and Management

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