Evolving systems of care with total clinical outcomes management

John S. Lyons*, Richard A. Epstein, Neil Jordan

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

9 Scopus citations


The current article proposes that further specification of the system of care concept is required. Based on the assertions that the system of care concept (a) refers to an ideal as opposed to an observable phenomenon, and (b) is engaged in offering transformational experiences, the authors propose that the system of care definition must be expanded to include measurement and outcomes monitoring strategies that extend beyond current quality improvement initiatives. The authors propose that communication across multiple levels is essential if the goal of offering transformational experiences to children and families is to be realized.

Original languageEnglish (US)
Pages (from-to)53-55
Number of pages3
JournalEvaluation and Program Planning
Issue number1
StatePublished - Feb 2010


  • Communication
  • Measurement
  • Outcomes management
  • System of care

ASJC Scopus subject areas

  • Business and International Management
  • Social Psychology
  • Geography, Planning and Development
  • Strategy and Management
  • Public Health, Environmental and Occupational Health


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