Exploring the perceptions and use of electronic medical record systems by non-clinicians

Alison R. Murphy; Madhu C. Reddy; Nathan J. McNeese

doi:10.1145/2598510.2600884

Exploring the perceptions and use of electronic medical record systems by non-clinicians

Alison R. Murphy, Madhu C. Reddy, Nathan J. McNeese

Preventive Medicine

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

7 Scopus citations

Abstract

Electronic medical record (EMR) systems are used by a wide variety of users. However, current research on the design and use of the EMR primarily focuses on clinical users such as physicians and nurses. While it is important to understand EMR use by clinicians, there is also a need to understand how non-clinicians use these systems because of the important role they play in the patient-care process. In this note, we present results of an ethnographic field study on the use and perceptions of EMR systems by nonclinicians in an emergency department. We then discuss design implications that can improve the system usability and strengthen the empowerment of these non-clinicians.

Original language	English (US)
Title of host publication	DIS 2014 - Proceedings of the 2014 ACM SIGCHI Conference on Designing Interactive Systems
Publisher	Association for Computing Machinery
Pages	429-432
Number of pages	4
ISBN (Print)	9781450329026
DOIs	https://doi.org/10.1145/2598510.2600884
State	Published - 2014
Event	2014 ACM SIGCHI Conference on Designing Interactive Systems, DIS 2014 - Vancouver, BC, Canada Duration: Jun 21 2014 → Jun 25 2014

Publication series

Name	Proceedings of the Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques, DIS

Other

Other	2014 ACM SIGCHI Conference on Designing Interactive Systems, DIS 2014
Country/Territory	Canada
City	Vancouver, BC
Period	6/21/14 → 6/25/14

Keywords

Collaboration
Electronic medical records (EMR)
Non-clinical users
System design
User empowerment

ASJC Scopus subject areas

Software

Access to Document

10.1145/2598510.2600884

Cite this

Murphy, A. R., Reddy, M. C., & McNeese, N. J. (2014). Exploring the perceptions and use of electronic medical record systems by non-clinicians. In DIS 2014 - Proceedings of the 2014 ACM SIGCHI Conference on Designing Interactive Systems (pp. 429-432). (Proceedings of the Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques, DIS). Association for Computing Machinery. https://doi.org/10.1145/2598510.2600884

Murphy, Alison R. ; Reddy, Madhu C. ; McNeese, Nathan J. / Exploring the perceptions and use of electronic medical record systems by non-clinicians. DIS 2014 - Proceedings of the 2014 ACM SIGCHI Conference on Designing Interactive Systems. Association for Computing Machinery, 2014. pp. 429-432 (Proceedings of the Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques, DIS).

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abstract = "Electronic medical record (EMR) systems are used by a wide variety of users. However, current research on the design and use of the EMR primarily focuses on clinical users such as physicians and nurses. While it is important to understand EMR use by clinicians, there is also a need to understand how non-clinicians use these systems because of the important role they play in the patient-care process. In this note, we present results of an ethnographic field study on the use and perceptions of EMR systems by nonclinicians in an emergency department. We then discuss design implications that can improve the system usability and strengthen the empowerment of these non-clinicians.",

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Murphy, AR, Reddy, MC & McNeese, NJ 2014, Exploring the perceptions and use of electronic medical record systems by non-clinicians. in DIS 2014 - Proceedings of the 2014 ACM SIGCHI Conference on Designing Interactive Systems. Proceedings of the Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques, DIS, Association for Computing Machinery, pp. 429-432, 2014 ACM SIGCHI Conference on Designing Interactive Systems, DIS 2014, Vancouver, BC, Canada, 6/21/14. https://doi.org/10.1145/2598510.2600884

Exploring the perceptions and use of electronic medical record systems by non-clinicians. / Murphy, Alison R.; Reddy, Madhu C.; McNeese, Nathan J.
DIS 2014 - Proceedings of the 2014 ACM SIGCHI Conference on Designing Interactive Systems. Association for Computing Machinery, 2014. p. 429-432 (Proceedings of the Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques, DIS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Murphy AR, Reddy MC, McNeese NJ. Exploring the perceptions and use of electronic medical record systems by non-clinicians. In DIS 2014 - Proceedings of the 2014 ACM SIGCHI Conference on Designing Interactive Systems. Association for Computing Machinery. 2014. p. 429-432. (Proceedings of the Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques, DIS). doi: 10.1145/2598510.2600884

Exploring the perceptions and use of electronic medical record systems by non-clinicians

Abstract

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Keywords

ASJC Scopus subject areas

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