Exploring the perceptions and use of electronic medical record systems by non-clinicians

Alison R. Murphy, Madhu C. Reddy, Nathan J. McNeese

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Scopus citations

Abstract

Electronic medical record (EMR) systems are used by a wide variety of users. However, current research on the design and use of the EMR primarily focuses on clinical users such as physicians and nurses. While it is important to understand EMR use by clinicians, there is also a need to understand how non-clinicians use these systems because of the important role they play in the patient-care process. In this note, we present results of an ethnographic field study on the use and perceptions of EMR systems by nonclinicians in an emergency department. We then discuss design implications that can improve the system usability and strengthen the empowerment of these non-clinicians.

Original languageEnglish (US)
Title of host publicationDIS 2014 - Proceedings of the 2014 ACM SIGCHI Conference on Designing Interactive Systems
PublisherAssociation for Computing Machinery
Pages429-432
Number of pages4
ISBN (Print)9781450329026
DOIs
StatePublished - 2014
Event2014 ACM SIGCHI Conference on Designing Interactive Systems, DIS 2014 - Vancouver, BC, Canada
Duration: Jun 21 2014Jun 25 2014

Publication series

NameProceedings of the Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques, DIS

Other

Other2014 ACM SIGCHI Conference on Designing Interactive Systems, DIS 2014
CountryCanada
CityVancouver, BC
Period6/21/146/25/14

Keywords

  • Collaboration
  • Electronic medical records (EMR)
  • Non-clinical users
  • System design
  • User empowerment

ASJC Scopus subject areas

  • Software

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