Fail whaling: Designing from deviance and failures in social computing

Michael Bernstein*, Michael Conover, Benjamin Mako Hill, Andrés Monroy-Hernández, Brian Keegan, Aaron Shaw, Sarita Yardi, R. Stuart Geiger, Amy Bruckman

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

Social computing technologies are pervasive in our work, relationships, and culture. Despite their promise for transforming the structure of communication and human interaction, the complex social dimensions of these technological systems often reproduce offline social ills or create entirely novel forms of conflict and deviance. This panel brings together scholars who study deviance and failure in diverse social computing systems to examine four design-related themes that contribute to and support these problematic uses: theft, anonymity, deviance, and polarization.

Original languageEnglish (US)
Title of host publicationExtended Abstracts - The 30th ACM Conference on Human Factors in Computing Systems, CHI 2012
Pages1127-1130
Number of pages4
DOIs
StatePublished - Jun 27 2012
Event30th ACM Conference on Human Factors in Computing Systems, CHI 2012 - Austin, TX, United States
Duration: May 5 2012May 10 2012

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Other

Other30th ACM Conference on Human Factors in Computing Systems, CHI 2012
CountryUnited States
CityAustin, TX
Period5/5/125/10/12

Keywords

  • community standards
  • deviant behavior
  • norms
  • online communities
  • socio-technical systems

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

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  • Cite this

    Bernstein, M., Conover, M., Hill, B. M., Monroy-Hernández, A., Keegan, B., Shaw, A., Yardi, S., Geiger, R. S., & Bruckman, A. (2012). Fail whaling: Designing from deviance and failures in social computing. In Extended Abstracts - The 30th ACM Conference on Human Factors in Computing Systems, CHI 2012 (pp. 1127-1130). (Conference on Human Factors in Computing Systems - Proceedings). https://doi.org/10.1145/2212776.2212403