Abstract
Patients who fail to reach shared understanding with their providers about their health care priorities can have poorer health outcomes and quality of life. Because patients' priorities often reflect their values-things important and meaningful in their lives-it is important to incorporate values into patient-provider conversations. However, patients often withhold values from providers when they do not perceive them to be pertinent. In a field study with 24 patients with multiple chronic conditions, we sought to understand how participants perceived relationships among their values and their health concerns. We found that participants felt overwhelmed by multiple concerns, but were able to surmount these feelings when they pursued values that were linked to self-care. We discuss implications for patient-provider communication to help patients link values with self-care practices.
Original language | English (US) |
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Title of host publication | CSCW 2017 - Companion of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing |
Publisher | Association for Computing Machinery, Inc |
Pages | 143-146 |
Number of pages | 4 |
ISBN (Electronic) | 9781450346887 |
DOIs | |
State | Published - Feb 25 2017 |
Event | 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2017 - Portland, United States Duration: Feb 25 2017 → Mar 1 2017 |
Publication series
Name | CSCW 2017 - Companion of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing |
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Other
Other | 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2017 |
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Country/Territory | United States |
City | Portland |
Period | 2/25/17 → 3/1/17 |
Funding
We thank Linda Kiel, Zoe Bermet, and Luesa Jordan for their valuable contributions to this project. We are grateful for support from the Agency for Healthcare Research and Quality (R01 HS022364). The opinions expressed here are ours and do not reflect the position of AHRQ or the U.S. Department of Health and Human Services. Study procedures were approved by the Group Health Research Institute Human Subjects Review Office.
Keywords
- Multiple chronic conditions
- Patient-provider communication
- Values
ASJC Scopus subject areas
- Computer Networks and Communications