@article{ab84a6ac1cef4910a543f1e345cbaca9,
title = "Guidance on defining the scope and development of text-based coaching protocols for digital mental health interventions",
abstract = "A body of literature suggests that the provision of human support improves both adherence to and clinical outcomes for digital mental health interventions. While multiple models of providing human support, or coaching, to support digital mental health interventions have been introduced, specific guidance on how to develop coaching protocols has been lacking. In this Education Piece, we provide guidance on developing coaching protocols for text-based communication in digital mental health interventions. Researchers and practitioners who are tasked with developing coaching protocols are prompted to consider the scope of coaching for the intervention, the selection and training of coaches, specific coaching techniques, how to structure communication with clients and how to monitor adherence to guidelines, and quality of coaching. Our goal is to advance thinking about the provision of human support in digital mental health interventions to inform stronger, more engaging, and effective intervention designs.",
keywords = "Digital health, behavior change, coaching, engagement",
author = "Lattie, {Emily G.} and Graham, {Andrea K.} and Hadjistavropoulos, {Heather D.} and Dear, {Blake F.} and Nickolai Titov and Mohr, {David C.}",
note = "Funding Information: EGL was supported by research grant K08 MH112878, AKG was supported by research grant K01 DK116925, and DCM R01 MH100492. HDH was supported by funding from the Canadian Institutes of Health Research (grant number 152917), the Saskatchewan Ministry of Health, Saskatchewan Health Research Foundation, and Saskatchewan Centre for Patient-Oriented Research. Funders had no involvement in study design, or data collection, analysis, or interpretation of results. BFD was supported by a Career Development Fellowship From the Australian National Health and Medical Research Council. Funding Information: NT and BFD are funded by the Australian Government to develop and provide a free national online assessment and treatment service, the MindSpot Clinic ( www.mindspot.org.au ), for people with anxiety and depression. HDH is funded by the Saskatchewan Ministry of Health to provide free assessment and Internet-delivered cognitive behavior therapy for the people of Saskatchewan. DCM has an ownership interest in Actualize Therapy, which has a license from Northwestern University for IntelliCare. EGL and AKG have received consulting fees from Actualize Therapy. Publisher Copyright: {\textcopyright} The Author(s) 2019.",
year = "2019",
doi = "10.1177/2055207619896145",
language = "English (US)",
volume = "5",
journal = "Digital Health",
issn = "2055-2076",
publisher = "SAGE Publications Inc.",
}
