How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration

Bella Etingen; Timothy P. Hogan; Rachael N. Martinez; Stephanie Shimada; Kevin Stroupe; Kim Nazi; Samantha L. Connolly; Jessica Lipschitz; Frances M. Weaver; Bridget Smith

doi:10.1007/s10488-019-00938-x

How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration

Bella Etingen^*, Timothy P. Hogan, Rachael N. Martinez, Stephanie Shimada, Kevin Stroupe, Kim Nazi, Samantha L. Connolly, Jessica Lipschitz, Frances M. Weaver, Bridget Smith

^*Corresponding author for this work

Pediatrics

Research output: Contribution to journal › Article › peer-review

18 Scopus citations

Abstract

Online patient portals may be effective for engaging patients with mental health conditions in their own health care. This retrospective database analysis reports patient portal use among Veterans with mental health diagnoses. Unadjusted and adjusted odds of portal feature use was calculated using logistic regressions. Having experienced military sexual trauma or having an anxiety disorder, post-traumatic stress disorder, or depression were associated with increased odds of portal use; bipolar, substance use, psychotic and adjustment disorders were associated with decreased odds. Future research should examine factors that influence portal use to understand diagnosis-level differences and improve engagement with such tools.

Original language	English (US)
Pages (from-to)	596-608
Number of pages	13
Journal	Administration and Policy in Mental Health and Mental Health Services Research
Volume	46
Issue number	5
DOIs	https://doi.org/10.1007/s10488-019-00938-x
State	Published - Sep 15 2019

Funding

This study was supported by the Department of Veterans Affairs, Office of Research and Development, Health Services Research and Development Service (IIR 14-041). The views expressed in this article are those of the authors and do not necessarily represent the views of the Department of Veterans Affairs or the United States government. This manuscript is not under review elsewhere and the contents have not been part of any prior publication. All authors listed have contributed sufficiently to the project to be included as authors, and all those who are qualified to be authors are listed in the author byline; all authors have approved the submitted version of this manuscript.

Keywords

Engagement
Health information technology
Mental health
Patient portals
Veterans

ASJC Scopus subject areas

Public Health, Environmental and Occupational Health
Psychiatry and Mental health
Health Policy
Phychiatric Mental Health

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10.1007/s10488-019-00938-x

Cite this

Etingen, B., Hogan, T. P., Martinez, R. N., Shimada, S., Stroupe, K., Nazi, K., Connolly, S. L., Lipschitz, J., Weaver, F. M., & Smith, B. (2019). How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration. Administration and Policy in Mental Health and Mental Health Services Research, 46(5), 596-608. https://doi.org/10.1007/s10488-019-00938-x

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abstract = "Online patient portals may be effective for engaging patients with mental health conditions in their own health care. This retrospective database analysis reports patient portal use among Veterans with mental health diagnoses. Unadjusted and adjusted odds of portal feature use was calculated using logistic regressions. Having experienced military sexual trauma or having an anxiety disorder, post-traumatic stress disorder, or depression were associated with increased odds of portal use; bipolar, substance use, psychotic and adjustment disorders were associated with decreased odds. Future research should examine factors that influence portal use to understand diagnosis-level differences and improve engagement with such tools.",

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note = "Funding Information: This study was supported by the Department of Veterans Affairs, Office of Research and Development, Health Services Research and Development Service (IIR 14-041). The views expressed in this article are those of the authors and do not necessarily represent the views of the Department of Veterans Affairs or the United States government. This manuscript is not under review elsewhere and the contents have not been part of any prior publication. All authors listed have contributed sufficiently to the project to be included as authors, and all those who are qualified to be authors are listed in the author byline; all authors have approved the submitted version of this manuscript. Publisher Copyright: {\textcopyright} 2019, This is a U.S. Government work and not under copyright protection in the US; foreign copyright protection may apply.",

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Etingen, B, Hogan, TP, Martinez, RN, Shimada, S, Stroupe, K, Nazi, K, Connolly, SL, Lipschitz, J, Weaver, FM & Smith, B 2019, 'How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration', Administration and Policy in Mental Health and Mental Health Services Research, vol. 46, no. 5, pp. 596-608. https://doi.org/10.1007/s10488-019-00938-x

How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration. / Etingen, Bella; Hogan, Timothy P.; Martinez, Rachael N. et al.
In: Administration and Policy in Mental Health and Mental Health Services Research, Vol. 46, No. 5, 15.09.2019, p. 596-608.

Research output: Contribution to journal › Article › peer-review

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How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration

Abstract

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