"I Wanted to See How Bad it Was": Online Self-screening as a Critical Transition Point Among Young Adults with Common Mental Health Conditions

Kaylee Payne Kruzan; Jonah Meyerhoff; Theresa Nguyen; Madhusudhana C Reddy; David C. Mohr; Rachel Kornfield

doi:10.1145/3491102.3501976

"I Wanted to See How Bad it Was": Online Self-screening as a Critical Transition Point Among Young Adults with Common Mental Health Conditions

Kaylee Payne Kruzan, Jonah Meyerhoff, Theresa Nguyen, Madhusudhana C Reddy, David C. Mohr, Rachel Kornfield

Preventive Medicine

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

17 Scopus citations

Abstract

Young adults have high rates of mental health conditions, yet they are the age group least likely to seek traditional treatment. They do, however, seek information about their mental health online, including by filling out online mental health screeners. To better understand online self-screening, and its role in help-seeking, we conducted focus groups with 50 young adults who voluntarily completed a mental health screener hosted on an advocacy website. We explored (1) catalysts for taking the screener, (2) anticipated outcomes, (3) reactions to the results, and (4) desired next steps. For many participants, the screener results validated their lived experiences of symptoms, but they were nevertheless unsure how to use the information to improve their mental health moving forward. Our findings suggest that online screeners can serve as a transition point in young people's mental health journeys. We discuss design implications for online screeners, post-screener feedback, and digital interventions broadly.

Original language	English (US)
Title of host publication	CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems
Publisher	Association for Computing Machinery
ISBN (Electronic)	9781450391573
DOIs	https://doi.org/10.1145/3491102.3501976
State	Published - Apr 29 2022
Event	2022 CHI Conference on Human Factors in Computing Systems, CHI 2022 - Virtual, Online, United States Duration: Apr 30 2022 → May 5 2022

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings

Conference

Conference	2022 CHI Conference on Human Factors in Computing Systems, CHI 2022
Country/Territory	United States
City	Virtual, Online
Period	4/30/22 → 5/5/22

Funding

This work was funded by the National Institute for Mental Health (P50MH119029, K01MH125172, R34MH124960, T32MH115882). In addition, we acknowledge a gift from the Microsoft AI for Accessibility program to the Center for Behavioral Intervention Technologies that, in part, supported this work (http://aka.ms/ai4a).

Keywords

anxiety
depression
digital intervention
help-seeking
mental health
online screening

ASJC Scopus subject areas

Human-Computer Interaction
Computer Graphics and Computer-Aided Design
Software

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1145/3491102.3501976

Cite this

Kruzan, K. P., Meyerhoff, J., Nguyen, T., Reddy, M. C., Mohr, D. C., & Kornfield, R. (2022). "I Wanted to See How Bad it Was": Online Self-screening as a Critical Transition Point Among Young Adults with Common Mental Health Conditions. In CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems Article 328 (Conference on Human Factors in Computing Systems - Proceedings). Association for Computing Machinery. https://doi.org/10.1145/3491102.3501976

Kruzan, Kaylee Payne ; Meyerhoff, Jonah ; Nguyen, Theresa et al. / "I Wanted to See How Bad it Was" : Online Self-screening as a Critical Transition Point Among Young Adults with Common Mental Health Conditions. CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, 2022. (Conference on Human Factors in Computing Systems - Proceedings).

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abstract = "Young adults have high rates of mental health conditions, yet they are the age group least likely to seek traditional treatment. They do, however, seek information about their mental health online, including by filling out online mental health screeners. To better understand online self-screening, and its role in help-seeking, we conducted focus groups with 50 young adults who voluntarily completed a mental health screener hosted on an advocacy website. We explored (1) catalysts for taking the screener, (2) anticipated outcomes, (3) reactions to the results, and (4) desired next steps. For many participants, the screener results validated their lived experiences of symptoms, but they were nevertheless unsure how to use the information to improve their mental health moving forward. Our findings suggest that online screeners can serve as a transition point in young people's mental health journeys. We discuss design implications for online screeners, post-screener feedback, and digital interventions broadly.",

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Kruzan, KP , Meyerhoff, J, Nguyen, T, Reddy, MC, Mohr, DC & Kornfield, R 2022, "I Wanted to See How Bad it Was": Online Self-screening as a Critical Transition Point Among Young Adults with Common Mental Health Conditions. in CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems., 328, Conference on Human Factors in Computing Systems - Proceedings, Association for Computing Machinery, 2022 CHI Conference on Human Factors in Computing Systems, CHI 2022, Virtual, Online, United States, 4/30/22. https://doi.org/10.1145/3491102.3501976

"I Wanted to See How Bad it Was": Online Self-screening as a Critical Transition Point Among Young Adults with Common Mental Health Conditions. / Kruzan, Kaylee Payne ; Meyerhoff, Jonah; Nguyen, Theresa et al.
CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, 2022. 328 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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ER -

Kruzan KP , Meyerhoff J, Nguyen T, Reddy MC, Mohr DC , Kornfield R. "I Wanted to See How Bad it Was": Online Self-screening as a Critical Transition Point Among Young Adults with Common Mental Health Conditions. In CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery. 2022. 328. (Conference on Human Factors in Computing Systems - Proceedings). doi: 10.1145/3491102.3501976

"I Wanted to See How Bad it Was": Online Self-screening as a Critical Transition Point Among Young Adults with Common Mental Health Conditions

Abstract

Publication series

Conference

Funding

Keywords

ASJC Scopus subject areas

UN SDGs

Access to Document

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Cite this