TY - GEN
T1 - Identifying women's experiences with and strategies for mitigating negative effects of online harassment
AU - Vitak, Jessica
AU - Chadha, Kalyani
AU - Steiner, Linda
AU - Ashktorab, Zahra
PY - 2017/2/25
Y1 - 2017/2/25
N2 - The popularity, availability, and ubiquity of information and communication technologies create new opportunities for online harassment. The present study evaluates factors associated with young adult women's online harassment experiences through a multi-factor measure accounting for the frequency and severity of negative events. Findings from a survey of 659 undergraduate and graduate students highlight the relationship between harassment, well-being, and engagement in strategies to manage one's online identity. We further identify differences in harassment experiences across three popular social media platforms: Facebook, Twitter, and Instagram. We conclude by discussing this study's contribution to feminist theory and describing five potential design interventions derived from our data that may minimize these negative experiences, mitigate the psychological harm they cause, and provide women with more proactive ways to regain agency when using communication technologies.
AB - The popularity, availability, and ubiquity of information and communication technologies create new opportunities for online harassment. The present study evaluates factors associated with young adult women's online harassment experiences through a multi-factor measure accounting for the frequency and severity of negative events. Findings from a survey of 659 undergraduate and graduate students highlight the relationship between harassment, well-being, and engagement in strategies to manage one's online identity. We further identify differences in harassment experiences across three popular social media platforms: Facebook, Twitter, and Instagram. We conclude by discussing this study's contribution to feminist theory and describing five potential design interventions derived from our data that may minimize these negative experiences, mitigate the psychological harm they cause, and provide women with more proactive ways to regain agency when using communication technologies.
KW - Cyberbullying
KW - Misogyny
KW - Online harassment
KW - Social media
UR - http://www.scopus.com/inward/record.url?scp=85014736608&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85014736608&partnerID=8YFLogxK
U2 - 10.1145/2998181.2998337
DO - 10.1145/2998181.2998337
M3 - Conference contribution
AN - SCOPUS:85014736608
T3 - Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
SP - 1231
EP - 1245
BT - CSCW 2017 - Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing
PB - Association for Computing Machinery
T2 - 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2017
Y2 - 25 February 2017 through 1 March 2017
ER -
