Improving safety on the front lines: The role of clinical microsystems

Julie J. Mohr*, P. B. Batalden

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

152 Scopus citations


The clinical microsystem puts medical error and harm reduction into the broader context of safety and quality of care by providing a framework to assess and evaluate the structure, process, and outcomes of care. Eight characteristics of clinical microsystems emerged from a qualitative analysis of interviews with representatives from 43 microsystems across North America. These characteristics were used to develop a tool for assessing the function of microsystems. Further research is needed to assess microsystem performance, outcomes, and safety, and how to replicate "best practices" in other settings.

Original languageEnglish (US)
Pages (from-to)45-50
Number of pages6
JournalQuality and Safety in Health Care
Issue number1
StatePublished - Mar 2002

ASJC Scopus subject areas

  • Health Policy


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