Incorporating patient-reported outcomes into health care to engage patients and enhance care

Danielle C. Lavallee*, Kate E. Chenok, Rebecca M. Love, Carolyn Petersen, Erin Holve, Courtney D. Segal, Patricia Durkin Franklin

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

369 Scopus citations

Abstract

The provision of patient-centered care requires a health care environment that fosters engagement between patients and their health care team. One way to encourage patient-centered care is to incorporate patient-reported outcomes into clinical settings. Collecting these outcomes in routine care ensures that important information only the patient can provide is captured. This provides insights into patients' experiences of symptoms, quality of life, and functioning; values and preferences; and goals for health care. Previously embraced in the research realm, patient-reported outcomes have started to play a role in successful shared decision making, which can enhance the safe and effective delivery of health care. We examine the opportunities for using patient-reported outcomes to enhance care delivery and outcomes as health care information needs and technology platforms change. We highlight emerging practices in which patient-reported outcomes provide value to patients and clinicians and improve care delivery. Finally, we examine present and future challenges to maximizing the use of patientreported outcomes in the clinic.

Original languageEnglish (US)
Pages (from-to)575-582
Number of pages8
JournalHealth Affairs
Volume35
Issue number4
DOIs
StatePublished - Apr 1 2016

Funding

This project was supported by a grant from the Agency for Healthcare Research and Quality (AHRQ) to AcademyHealth (Grant No. U18HS022789). The authors acknowledge the contributions of the participants in telephone calls, webinars, and meetings to this work. The authors also acknowledge Leanna Birge for her assistance with reviewing and editing the manuscript. The content is solely the responsibility of the authors and does not necessarily represent the official views of Academy Health or AHRQ.

ASJC Scopus subject areas

  • Health Policy

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