Inspiring AWE

Transforming clinic waiting rooms into informal learning environments with active waiting education

Zeina Atrash Leong, Michael Stephen Horn, Lisa Thaniel, Emily Meier

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This research explores patient education in pediatric hematology and oncology clinics. Based on interviews, observations, and a review of existing patient materials, we argue that education in clinic waiting rooms is in need of reform. We applied design principles from research in science museums along with tangible interaction techniques to create the Sickle Cell Station, an interactive learning experience about sickle cell disease. To evaluate the effectiveness of this design we observed approximately 580 participants in a pediatric hematology clinic waiting area in four different design conditions. These observations included detailed video analysis of 81 patients and their parents to understand their interaction and learning with the Sickle Cell Station. Our results show an engaging learning experience with relevant conversation, inquiry, and collaboration. We describe how patient engagement varied in the four design conditions and conclude with implications for new designs in the area of Active Waiting Education (AWE).

Original languageEnglish (US)
Title of host publicationCHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationEngage with CHI
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450356206, 9781450356213
DOIs
StatePublished - Apr 20 2018
Event2018 CHI Conference on Human Factors in Computing Systems, CHI 2018 - Montreal, Canada
Duration: Apr 21 2018Apr 26 2018

Publication series

NameConference on Human Factors in Computing Systems - Proceedings
Volume2018-April

Other

Other2018 CHI Conference on Human Factors in Computing Systems, CHI 2018
CountryCanada
CityMontreal
Period4/21/184/26/18

Fingerprint

Education
Pediatrics
Oncology
Museums
Hematology

Keywords

  • Children
  • Design
  • Education
  • Health
  • Interactive media

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

Cite this

Leong, Z. A., Horn, M. S., Thaniel, L., & Meier, E. (2018). Inspiring AWE: Transforming clinic waiting rooms into informal learning environments with active waiting education. In CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems: Engage with CHI (Conference on Human Factors in Computing Systems - Proceedings; Vol. 2018-April). Association for Computing Machinery. https://doi.org/10.1145/3173574.3173672
Leong, Zeina Atrash ; Horn, Michael Stephen ; Thaniel, Lisa ; Meier, Emily. / Inspiring AWE : Transforming clinic waiting rooms into informal learning environments with active waiting education. CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems: Engage with CHI. Association for Computing Machinery, 2018. (Conference on Human Factors in Computing Systems - Proceedings).
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Leong, ZA, Horn, MS, Thaniel, L & Meier, E 2018, Inspiring AWE: Transforming clinic waiting rooms into informal learning environments with active waiting education. in CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems: Engage with CHI. Conference on Human Factors in Computing Systems - Proceedings, vol. 2018-April, Association for Computing Machinery, 2018 CHI Conference on Human Factors in Computing Systems, CHI 2018, Montreal, Canada, 4/21/18. https://doi.org/10.1145/3173574.3173672

Inspiring AWE : Transforming clinic waiting rooms into informal learning environments with active waiting education. / Leong, Zeina Atrash; Horn, Michael Stephen; Thaniel, Lisa; Meier, Emily.

CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems: Engage with CHI. Association for Computing Machinery, 2018. (Conference on Human Factors in Computing Systems - Proceedings; Vol. 2018-April).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Leong ZA, Horn MS, Thaniel L, Meier E. Inspiring AWE: Transforming clinic waiting rooms into informal learning environments with active waiting education. In CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems: Engage with CHI. Association for Computing Machinery. 2018. (Conference on Human Factors in Computing Systems - Proceedings). https://doi.org/10.1145/3173574.3173672