TY - GEN
T1 - Integrating organizational memory and performance support
AU - Johnson, Christopher
AU - Birnbaum, Larry
AU - Bareiss, Ray
AU - Hinrichs, Tom
N1 - Funding Information:
Maj Mark Alred, USAF Maj Daniel Bakke, USAF Maj Steven Brunhaver, USAF Co1 David Deptula, USAF Capt (select) Tom Frey, USN Co1 Maris McCrabb, USAF Cmdr Don McSwain, USN Maj Randall Peterson, USAF Co1 Robert Plebanek, USAF Lt Co1 Joe Roberts, USAF (retired) Maj Jim Riggins, USAF Co1 John Warden, USAF (retired) We thank Anna Griffith, Rocky Kendall, Joe Roberts, and their colleaguesa t ISX Corporation for making these expert interviews possible and providing accesst o JPT. Thanks to Marek Lugowski and Rene Rivera for programming, to Mark Schaefera nd crew for video production, and to Ruth Schmidt for graphic design. Thanks to Alan Libby, Scott Macquarrie, and Jeremy Spencer for populating the ASK system. Thanks also to Doug Holmes, Gary Edwards, Alex Kass, Rocky Kendall, Andy Fano, Chris Riesbeck, Joe Roberts, and Ian Horswill for many helpful discussions. Finally, we thank our colleagues in the ARPI Modeling Cluster for sharing their results and helping us to construct and sharpeno ur own model. This work was supportedi n part by the Defense Advanced Research Projects Agency and Rome Laboratory under contract F30602-95-I-0019. Chris Johnson has been supported in part by a graduate fellowship from the National Science Foundation. The Institute for the Learning Sciences was establishedi n 1989 with the support of Andersen Consulting.
Publisher Copyright:
© 1998 Association for Computing Machinery. All rights reserved.
PY - 1998/12/1
Y1 - 1998/12/1
N2 - We describe an approach to building integrated performance support systems by using model-based task tracking to link performance support tools to video-based organizational memory systems, enabling contextually appropriate help and advice as well as proactive critiquing.
AB - We describe an approach to building integrated performance support systems by using model-based task tracking to link performance support tools to video-based organizational memory systems, enabling contextually appropriate help and advice as well as proactive critiquing.
KW - hypermedia
KW - intelligent performance support
KW - organizational memory
KW - task models
UR - http://www.scopus.com/inward/record.url?scp=85133648685&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85133648685&partnerID=8YFLogxK
U2 - 10.1145/291080.291102
DO - 10.1145/291080.291102
M3 - Conference contribution
AN - SCOPUS:85133648685
T3 - International Conference on Intelligent User Interfaces, Proceedings IUI
SP - 127
EP - 134
BT - IUI 1999 - Proceedings of the 4th International Conference on Intelligent User Interfaces
PB - Association for Computing Machinery
T2 - 4th International Conference on Intelligent User Interfaces, IUI 1999
Y2 - 5 January 1999 through 8 January 1999
ER -