"It's not exactly prominent or direct, but it's there": Understanding Strategies for Sensitive Disclosure Online

Annika Pinch; Jeremy Birnholtz; Ashley Kraus; Kathryn Macapagal; David Andrew Moskowitz

doi:10.1145/3462204.3481740

"It's not exactly prominent or direct, but it's there": Understanding Strategies for Sensitive Disclosure Online

Annika Pinch, Jeremy Birnholtz, Ashley Kraus, Kathryn Macapagal, David Andrew Moskowitz

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

7 Scopus citations

Abstract

Sharing sensitive information online, such as one's sexual identity or medical information, can be a complex decision. Many people do not share sensitive information out of fear of being stigmatized, yet sharing can be beneficial for a variety of reasons. This study examines two instances of sensitive disclosure within the SAA (same-sex attracted adolescents) community: people revealing their LGBTQ+ status on social media and revealing the use of an anti-HIV medication, pre-exposure prophylaxis (PrEP), on both social media and dating platforms. By examining these two disclosure decisions, we can better understand how designers can support sensitive disclosure. Ultimately, results suggest that designing for disclosure doesn't mean designing to get people to explicitly disclose, but rather enabling users to subtly communicate sensitive information. Moreover, rationales for disclosing sensitive information play out differently between social media and dating platforms.

Original language	English (US)
Title of host publication	CSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing
Publisher	Association for Computing Machinery
Pages	149-152
Number of pages	4
ISBN (Electronic)	9781450384797
DOIs	https://doi.org/10.1145/3462204.3481740
State	Published - Oct 23 2021
Event	24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021 - Virtual, Online, United States Duration: Oct 23 2021 → Oct 27 2021

Publication series

Name	Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

Conference	24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021
Country/Territory	United States
City	Virtual, Online
Period	10/23/21 → 10/27/21

Funding

The authors wish to thank Talia Brown and Kylie Lin for assistance with this research. This work was supported in part by a gift from the Delaney Family Foundation to Northwestern University.

ASJC Scopus subject areas

Software
Computer Networks and Communications
Human-Computer Interaction

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1145/3462204.3481740

Cite this

Pinch, A., Birnholtz, J., Kraus, A., Macapagal, K., & Moskowitz, D. A. (2021). "It's not exactly prominent or direct, but it's there": Understanding Strategies for Sensitive Disclosure Online. In CSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing (pp. 149-152). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). Association for Computing Machinery. https://doi.org/10.1145/3462204.3481740

Pinch, Annika ; Birnholtz, Jeremy ; Kraus, Ashley et al. / "It's not exactly prominent or direct, but it's there" : Understanding Strategies for Sensitive Disclosure Online. CSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery, 2021. pp. 149-152 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).

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abstract = "Sharing sensitive information online, such as one's sexual identity or medical information, can be a complex decision. Many people do not share sensitive information out of fear of being stigmatized, yet sharing can be beneficial for a variety of reasons. This study examines two instances of sensitive disclosure within the SAA (same-sex attracted adolescents) community: people revealing their LGBTQ+ status on social media and revealing the use of an anti-HIV medication, pre-exposure prophylaxis (PrEP), on both social media and dating platforms. By examining these two disclosure decisions, we can better understand how designers can support sensitive disclosure. Ultimately, results suggest that designing for disclosure doesn't mean designing to get people to explicitly disclose, but rather enabling users to subtly communicate sensitive information. Moreover, rationales for disclosing sensitive information play out differently between social media and dating platforms.",

author = "Annika Pinch and Jeremy Birnholtz and Ashley Kraus and Kathryn Macapagal and Moskowitz, {David Andrew}",

note = "Funding Information: The authors wish to thank Talia Brown and Kylie Lin for assistance with this research. This work was supported in part by a gift from the Delaney Family Foundation to Northwestern University. Publisher Copyright: {\textcopyright} 2021 ACM.; 24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021 ; Conference date: 23-10-2021 Through 27-10-2021",

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Pinch, A, Birnholtz, J, Kraus, A, Macapagal, K & Moskowitz, DA 2021, "It's not exactly prominent or direct, but it's there": Understanding Strategies for Sensitive Disclosure Online. in CSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing. Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW, Association for Computing Machinery, pp. 149-152, 24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021, Virtual, Online, United States, 10/23/21. https://doi.org/10.1145/3462204.3481740

"It's not exactly prominent or direct, but it's there": Understanding Strategies for Sensitive Disclosure Online. / Pinch, Annika; Birnholtz, Jeremy; Kraus, Ashley et al.
CSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery, 2021. p. 149-152 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Pinch A, Birnholtz J, Kraus A, Macapagal K, Moskowitz DA. "It's not exactly prominent or direct, but it's there": Understanding Strategies for Sensitive Disclosure Online. In CSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery. 2021. p. 149-152. (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). doi: 10.1145/3462204.3481740

"It's not exactly prominent or direct, but it's there": Understanding Strategies for Sensitive Disclosure Online

Abstract

Publication series

Conference

Funding

ASJC Scopus subject areas

UN SDGs

Access to Document

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