TY - GEN
T1 - It's (Not) simply a matter of time
T2 - 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016
AU - Liebman, Noah
AU - Gergle, Darren
N1 - Funding Information:
We thank the reviewers for their insightful feedback on this work. We also thank Danielle Pierre and Allison Ho for their assistance with data collection, and Yoram Kalman for his helpful discussions of the work. This work was funded by National Science Foundation grant 0953943.
Publisher Copyright:
© 2016 ACM.
PY - 2016/2/27
Y1 - 2016/2/27
N2 - Nonverbal, paralinguistic cues such as punctuation and emoticons are believed to be one of the mechanisms through which interpersonal relationship development takes place in text-based interactions. We use a novel experimental apparatus to manipulate these cues in a live Instant Message conversation. Results show a positive causal relationship of conversation duration and cue use on perceived affinity, and the relationship is contingent upon whether or not partners are able to see each other's cues. Further analysis of the dialogue reveals that reciprocity may play a central role in supporting this effect. We then demonstrate how one's cue use is influenced by a partner's cue use, and show that cues are often used in greeting and sign-off rituals.
AB - Nonverbal, paralinguistic cues such as punctuation and emoticons are believed to be one of the mechanisms through which interpersonal relationship development takes place in text-based interactions. We use a novel experimental apparatus to manipulate these cues in a live Instant Message conversation. Results show a positive causal relationship of conversation duration and cue use on perceived affinity, and the relationship is contingent upon whether or not partners are able to see each other's cues. Further analysis of the dialogue reveals that reciprocity may play a central role in supporting this effect. We then demonstrate how one's cue use is influenced by a partner's cue use, and show that cues are often used in greeting and sign-off rituals.
KW - Affinity
KW - Computermediated communication (CMC)
KW - Instant messaging (IM)
KW - Language use
UR - http://www.scopus.com/inward/record.url?scp=84963614555&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84963614555&partnerID=8YFLogxK
U2 - 10.1145/2818048.2819945
DO - 10.1145/2818048.2819945
M3 - Conference contribution
AN - SCOPUS:84963614555
T3 - Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
SP - 570
EP - 581
BT - Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016
PB - Association for Computing Machinery
Y2 - 27 February 2016 through 2 March 2016
ER -