Abstract
This article reports the findings of an analysis of the implementation of continuous quality improvement (CQI) or total quality management (TQM) programs in 10 hospitals. This analysis is the result of a 2-year study designed to identify and assess the ingredients that lead to the successful implementation of CQI programs in acute care hospitals.
Original language | English (US) |
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Pages (from-to) | 48-60 |
Number of pages | 13 |
Journal | Health Care Management Review |
Volume | 21 |
Issue number | 1 |
DOIs | |
State | Published - Jan 1 1996 |
Keywords
- Baldrige award
- CQI
- Health care management
- TQM
ASJC Scopus subject areas
- Leadership and Management
- Health Policy
- Strategy and Management