Meetings as persistent conversations that use ICTs and face-to-face to build social capital

Keri K. Stephens, Ignacio Cruz, Eric D. Waters, Yaguang Zhu

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Scopus citations

Abstract

Attending meetings is a common activity where people accomplish tasks and extend their relationships. But what happens when a meeting is over? Is that the end of the meeting conversation? This study empirically demonstrates that meetings are not discrete events; rather they are a form of persistent conversation processes, involving combinations of ICTs and face-to-face communication. Conversations between meetings contribute to a meeting process-perspective and link to the development of bonding and bridging social capital. The findings suggest that the frequency of face-to-face conversations and text messaging between meetings, positively impact bonding social capital. Peoples' attitudes toward continuing conversations between meetings positively impacts bridging social capital. The frequency of using many contemporary ICTs-e.g., Facebook, Twitter, and GroupMe-between meetings was not a significant predictor in developing social capital, even in a sample of young adults.

Original languageEnglish (US)
Title of host publicationProceedings of the 50th Annual Hawaii International Conference on System Sciences, HICSS 2017
EditorsTung X. Bui, Ralph Sprague
PublisherIEEE Computer Society
Pages2175-2184
Number of pages10
ISBN (Electronic)9780998133102
StatePublished - 2017
Event50th Annual Hawaii International Conference on System Sciences, HICSS 2017 - Big Island, United States
Duration: Jan 3 2017Jan 7 2017

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2017-January
ISSN (Print)1530-1605

Conference

Conference50th Annual Hawaii International Conference on System Sciences, HICSS 2017
Country/TerritoryUnited States
CityBig Island
Period1/3/171/7/17

ASJC Scopus subject areas

  • General Engineering

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