Metrics for success: Strategies for enabling core facility performance and assessing outcomes

Paula B. Turpen*, Philip E. Hockberger, Susan M. Meyn, Connie Nicklin, Diane Tabarini, Julie A. Auger

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

18 Scopus citations


Core Facilities are key elements in the research portfolio of academic and private research institutions. Administrators overseeing core facilities (core administrators) require assessment tools for evaluating the need and effectiveness of these facilities at their institutions. This article discusses ways to promote best practices in core facilities as well as ways to evaluate their performance across 8 of the following categories: general management, research and technical staff, financial management, customer base and satisfaction, resource management, communications, institutional impact, and strategic planning. For each category, we provide lessons learned that we believe contribute to the effective and efficient overall management of core facilities. If done well, we believe that encouraging best practices and evaluating performance in core facilities will demonstrate and reinforce the importance of core facilities in the research and educational mission of institutions. It will also increase job satisfaction of those working in core facilities and improve the likelihood of sustainability of both facilities and personnel.

Original languageEnglish (US)
Pages (from-to)25-39
Number of pages15
JournalJournal of Biomolecular Techniques
Issue number1
StatePublished - Apr 2016


  • ABRF
  • Evaluation
  • Standards

ASJC Scopus subject areas

  • Molecular Biology


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