TY - JOUR
T1 - More Accounts, Fewer Links
T2 - How Algorithmic Curation Impacts Media Exposure in Twitter Timelines
AU - Bandy, Jack
AU - Diakopoulos, Nicholas
N1 - Funding Information:
This work is supported by the National Science Foundation Grant, Award IIS-1717330.
Publisher Copyright:
© 2021 ACM.
PY - 2021/4/22
Y1 - 2021/4/22
N2 - Algorithmic timeline curation is now an integral part of Twitter's platform, affecting information exposure for more than 150 million daily active users. Despite its large-scale and high-stakes impact, especially during a public health emergency such as the COVID-19 pandemic, the exact effects of Twitter's curation algorithm generally remain unknown. In this work, we present a sock-puppet audit that aims to characterize the effects of algorithmic curation on source diversity and topic diversity in Twitter timelines. We created eight sock puppet accounts to emulate representative real-world users, selected through a large-scale network analysis. Then, for one month during early 2020, we collected the puppets' timelines twice per day. Broadly, our results show that algorithmic curation increases source diversity in terms of both Twitter accounts and external domains, even though it drastically decreases the number of external links in the timeline. In terms of topic diversity, algorithmic curation had a mixed effect, slightly amplifying a cluster of politically-focused tweets while squelching clusters of tweets focused on COVID-19 fatalities and health information. Finally, we present some evidence that the timeline algorithm may exacerbate partisan differences in exposure to different sources and topics. The paper concludes by discussing broader implications in the context of algorithmic gatekeeping.
AB - Algorithmic timeline curation is now an integral part of Twitter's platform, affecting information exposure for more than 150 million daily active users. Despite its large-scale and high-stakes impact, especially during a public health emergency such as the COVID-19 pandemic, the exact effects of Twitter's curation algorithm generally remain unknown. In this work, we present a sock-puppet audit that aims to characterize the effects of algorithmic curation on source diversity and topic diversity in Twitter timelines. We created eight sock puppet accounts to emulate representative real-world users, selected through a large-scale network analysis. Then, for one month during early 2020, we collected the puppets' timelines twice per day. Broadly, our results show that algorithmic curation increases source diversity in terms of both Twitter accounts and external domains, even though it drastically decreases the number of external links in the timeline. In terms of topic diversity, algorithmic curation had a mixed effect, slightly amplifying a cluster of politically-focused tweets while squelching clusters of tweets focused on COVID-19 fatalities and health information. Finally, we present some evidence that the timeline algorithm may exacerbate partisan differences in exposure to different sources and topics. The paper concludes by discussing broader implications in the context of algorithmic gatekeeping.
KW - algorithm auditing
KW - content ranking
KW - social media
KW - twitter
UR - http://www.scopus.com/inward/record.url?scp=85114328861&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85114328861&partnerID=8YFLogxK
U2 - 10.1145/3449152
DO - 10.1145/3449152
M3 - Article
AN - SCOPUS:85114328861
VL - 5
JO - Proceedings of the ACM on Human-Computer Interaction
JF - Proceedings of the ACM on Human-Computer Interaction
SN - 2573-0142
IS - CSCW1
M1 - 78
ER -