@inproceedings{b5910c12d92d4ed992ca50763c2ff33e,
title = "On the bias: Self-esteem biases across communication channels during romantic couple conflict",
abstract = "Are one's individual biases stronger when mediated communication is used This paper examines the role of self-esteem-related biases and communication channel during romantic couple conflict. Romantic couples communicated about a conflict either face-to-face (FtF) or via instant messenger (IM). Results revealed that for people with lower levels of self-esteem, their negative biases were triggered when they communicated with their partners via IM; people with lower levels of self-esteem had more negative assessments of the conflict discussion and of the impact of the discussion on the relationship when communicating via IM than when communicating FtF. At a theoretical level, this work deepens our understanding of how individual difference variables like self-esteem impact how individuals process information and communicate via technology. At a practical level, findings suggest that the use of mediated communication during conflict is more harmful to certain individuals than to others.",
keywords = "Computer-mediated communication, Conflict, Romantic relationships, Self-esteem",
author = "Lauren Scissors and Darren Gergle",
note = "Publisher Copyright: {\textcopyright} 2016 ACM.; 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016 ; Conference date: 27-02-2016 Through 02-03-2016",
year = "2016",
month = feb,
day = "27",
doi = "10.1145/2818048.2820080",
language = "English (US)",
series = "Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW",
publisher = "Association for Computing Machinery",
pages = "383--393",
booktitle = "Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016",
}