Operations Management and Strategy

Research output: Chapter in Book/Report/Conference proceedingEntry for encyclopedia/dictionary


Strategy and operations are inextricably connected: strategy is a plan to reach an objective and operations is the means of getting there. Operations management involves the planning and coordination of work. Strategically, this involves the long-term planning and structuring of work. Indeed, the task of operations strategy is to design the operating system, which is the joint configuration of resources and processes, such that its resulting competencies are aligned with the organization’s desired competitive position. Tactically, the task of operations management is to utilize the operating system and provide the best match of supply with demand.
Original languageEnglish (US)
Title of host publicationThe Palgrave Encyclopedia of Strategic Management
EditorsMie Augier, David J. Teece
Number of pages6
ISBN (Electronic)9781349948482
StatePublished - 2013


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