Opportunistic Collective Experiences: Identifying Shared Situations and Structuring Shared Activities at Distance

Ryan Louie, Kapil Garg, Jennie Werner, S. U.N. Allison, Darren Gergle, Haoqi Zhang

Research output: Contribution to journalArticlepeer-review

4 Scopus citations

Abstract

Despite many available social technologies for connecting at a distance, we don't always find opportunities to actively engage in shared experiences and activities with friends and loved ones, even though this kind of interaction is associated with increased social closeness. To better support active engagement in shared experiences and activities while also making it convenient to find opportunities for interacting in this way, our work explores the design of Opportunistic Collective Experiences (OCEs), or social experiences powered by computer programs that identify opportune moments when users share situations across distance and structure shared activities in those situations. To support interacting with, programming, and executing OCEs, we developed Cerebro, a computational platform that consists of a mobile app that supports users' social interaction, an API for expressing the situations and activities that make up the interactional opportunity, and an opportunistic execution engine that checks for interactional opportunities and executes them when possible. Through a 20 day deployment study tested with groups of geographically-distributed college alumni (N=21), we found that OCEs promoted opportunities for active engagement; facilitated interactions that were socially connecting by structuring ways to engage in shared experiences and activities; and made actively engaging easier by identifying situations appropriate for interacting and structuring how to engage in activities in these situations. We contribute to CSCW (1) a novel interaction that facilitates engaging in shared experiences and activities at distance during coincidental moments; and (2) the design of systems to interact with, program, and execute these kinds of interactions.

Original languageEnglish (US)
Article number269
JournalProceedings of the ACM on Human-Computer Interaction
Volume4
Issue numberCSCW3
DOIs
StatePublished - Dec 1 2020

Funding

The authors thank all of our study participants who tested our application and provided valuable feedback; reviewers for their constructive feedback and encouragement on early drafts of the paper; Shannon Nachreiner, Ryan Madden, and Kevin Chen for their initial design explorations and technical prototypes that laid the foundation for this work; and the members of the Design, Technology, and Research program, the Delta Lab, the Design Research Cluster, the Technology and Social Behavior program, and the Media, Technology, and Society program at Northwestern for helpful discussions and consistent support. Funding for this research was provided by the National Science Foundation under Grant No. IIS-1618096, and by multiple Undergraduate Research Grants from Northwestern University.

Keywords

  • active engagement in shared experiences and activities
  • collective experiences
  • opportunistic interactions
  • social technologies

ASJC Scopus subject areas

  • Social Sciences (miscellaneous)
  • Human-Computer Interaction
  • Computer Networks and Communications

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