Organizational acculturation and social networking

Jennifer Thom-Santelli*, David R. Millen, Darren Gergle

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

24 Scopus citations

Abstract

For large global enterprises, providing adequate resources for organizational acculturation, the process in which employees learn about an organization's culture, remains a challenge. We present results from a survey of 802 users from an enterprise social networking site that identifies two groups of employees (new to the company and geographically distant from headquarters) that perceive higher benefit from using a SNS to learn about the organization's values and beliefs. In addition, we observe regional differences in viewing behaviors between two groups of new employees. These results suggest that a SNS can also potentially contribute to the information-seeking and sense-making activities that underlie organization acculturation.

Original languageEnglish (US)
Title of host publicationProceedings of the ACM 2011 Conference on Computer Supported Cooperative Work, CSCW 2011
Pages313-316
Number of pages4
DOIs
StatePublished - Apr 29 2011
EventACM 2011 Conference on Computer Supported Cooperative Work, CSCW 2011 - Hangzhou, China
Duration: Mar 19 2011Mar 23 2011

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Other

OtherACM 2011 Conference on Computer Supported Cooperative Work, CSCW 2011
CountryChina
CityHangzhou
Period3/19/113/23/11

Keywords

  • Organization acculturation
  • Social networking

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Networks and Communications

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