TY - GEN
T1 - People help robots who help others, not robots who help themselves
AU - Hayes, Bradley
AU - Ullman, Daniel
AU - Alexander, Emma
AU - Bank, Caroline
AU - Scassellati, Brian
N1 - Publisher Copyright:
© 2014 IEEE.
PY - 2014/10/15
Y1 - 2014/10/15
N2 - Robots that engage in social behaviors benefit greatly from possessing tools that allow them to manipulate the course of an interaction. Using a non-anthropomorphic social robot and a simple counting game, we examine the effects that empathy-generating robot dialogue has on participant performance across three conditions. In the self-directed condition, the robot petitions the participant to reduce his or her performance so that the robot can avoid punishment. In the externally-directed condition, the robot petitions on behalf of its programmer so that its programmer can avoid punishment. The control condition does not involve any petitions for empathy. We find that externally-directed petitions from the robot show a higher likelihood of motivating the participant to sacrifice his or her own performance to help, at the expense of incurring negative social effects. We also find that experiencing these emotional dialogue events can have complex and difficult to predict effects, driving some participants to antipathy, leaving some unaffected, and manipulating others into feeling empathy towards the robot.
AB - Robots that engage in social behaviors benefit greatly from possessing tools that allow them to manipulate the course of an interaction. Using a non-anthropomorphic social robot and a simple counting game, we examine the effects that empathy-generating robot dialogue has on participant performance across three conditions. In the self-directed condition, the robot petitions the participant to reduce his or her performance so that the robot can avoid punishment. In the externally-directed condition, the robot petitions on behalf of its programmer so that its programmer can avoid punishment. The control condition does not involve any petitions for empathy. We find that externally-directed petitions from the robot show a higher likelihood of motivating the participant to sacrifice his or her own performance to help, at the expense of incurring negative social effects. We also find that experiencing these emotional dialogue events can have complex and difficult to predict effects, driving some participants to antipathy, leaving some unaffected, and manipulating others into feeling empathy towards the robot.
UR - http://www.scopus.com/inward/record.url?scp=84937552129&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84937552129&partnerID=8YFLogxK
U2 - 10.1109/ROMAN.2014.6926262
DO - 10.1109/ROMAN.2014.6926262
M3 - Conference contribution
AN - SCOPUS:84937552129
T3 - IEEE RO-MAN 2014 - 23rd IEEE International Symposium on Robot and Human Interactive Communication: Human-Robot Co-Existence: Adaptive Interfaces and Systems for Daily Life, Therapy, Assistance and Socially Engaging Interactions
SP - 255
EP - 260
BT - IEEE RO-MAN 2014 - 23rd IEEE International Symposium on Robot and Human Interactive Communication
A2 - Loureiro, Rui
A2 - Alissandrakis, Aris
A2 - Tapus, Adriana
A2 - Sabanovic, Selma
A2 - Tanaka, Fumihide
A2 - Nagai, Yukie
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 23rd IEEE International Symposium on Robot and Human Interactive Communication, IEEE RO-MAN 2014
Y2 - 25 August 2014 through 29 August 2014
ER -