Playing with a Bad Deck: The Caveats of Card Sorting as a Web Site Redesign Tool

James Brucker

doi:10.1080/15323260903458741

Playing with a Bad Deck: The Caveats of Card Sorting as a Web Site Redesign Tool

James Brucker^*

^*Corresponding author for this work

Center for Education in Medicine

Research output: Contribution to journal › Article › peer-review

10 Scopus citations

Abstract

Card sorting is a simple, low-tech usability assessment tool that can help Web designers restructure Web site navigation to better reflect user preferences. After employing card sorting in its Web redesign process, the Galter Health Sciences Library had great difficulty analyzing and understanding the results. Many methodological mistakes could have been avoided if certain caveats were observed throughout the process. These caveats are presented in detail, ensuring that other librarians and Web designers wishing to employ card sorting will be able to use the tool to its maximum efficacy.

Original language	English (US)
Pages (from-to)	41-53
Number of pages	13
Journal	Journal of Hospital Librarianship
Volume	10
Issue number	1
DOIs	https://doi.org/10.1080/15323260903458741
State	Published - Jan 2010

Keywords

Card sorting
Categorization
Usability
User-centered design
Web design
Web site navigation

ASJC Scopus subject areas

Library and Information Sciences

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10.1080/15323260903458741

Cite this

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Playing with a Bad Deck: The Caveats of Card Sorting as a Web Site Redesign Tool

Abstract

Keywords

ASJC Scopus subject areas

Access to Document

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